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04
Days 30–75
AI-Powered Operations
Automate what machines do best.
4.3
AI-Augmented Outbound
- 01LinkedIn automation — drip campaigns (carefully; don't get banned) with AI-personalized connection requests.
- 02Intent data integration — Bombora/6sense if budget allows, or free alternatives (G2 intent, job posting alerts) to trigger outreach.
- 03Sequence personalization — GPT-drafted first lines from prospect's recent posts / company announcements.
- 04Reply triage — AI categorizes replies so reps focus on positive intent only.
Deliverable · AI Outreach Playbook + Personalization Templates.
4.4
Customer Support as Marketing
- 01AI chatbot — deploy on website for 24/7 qualification. If Haptik IS an AI chatbot company, this is the ultimate dogfooding opportunity.
- 02FAQ automation — AI-generated FAQ based on sales call transcripts (Otter.ai + GPT-4).
- 03Review generation — automated post-purchase email asking for G2/Capterra review. AI-drafted request.
- 04Support → product loop — flag patterns in support tickets back to the product team weekly.
Deliverable · AI-Powered Support Workflow + Review Generation Engine.
4.5
Internal AI Operating Rhythm
- 01Weekly AI deep-work session — every team member identifies one task to automate.
- 02Shared prompt library — Notion database of every prompt that works, with use case + author.
- 03AI quality bar — every AI-generated artifact gets a human-in-the-loop review checkbox.
- 0410× target — by end of phase, document at least 5 workflows running on a third the headcount.
Deliverable · Internal AI Operating Manual + Prompt Library.